Your Privacy Is Our Priority

1.1 Registration & Account Information

When you create an account on 555qr, we collect the following information:

• Your full name and identity details
• Date of birth (for age verification — only those aged 21 or above may use our services)
• Email address and phone number
• Current address and country
• Preferred currency (BDT / Taka)

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• List of pages visited and time spent
• Login and logout times and session information
• Game play history and transaction logs
• Device operating system and screen resolution

1.3 Financial & Payment Information

We collect financial information to process deposits and withdrawals. On our platform, the mobile numbers and confirmation codes required for transactions via bKash, Nagad, Rocket, and Upay are processed. For bank transfers, account numbers and bank branch details may also be collected. All financial information is stored in encrypted form.

1.4 Identity Verification Information (KYC)

As part of the account verification (KYC — Know Your Customer) process, we may collect the following information:

• National ID (NID) or passport copy
• A recent photo
• Proof of address document (utility bill or bank statement)

This information is used solely for identity verification and fraud prevention, and is stored with the highest level of security.

Encryption & Technical Protection

All your information on 555qr is protected through SSL (Secure Socket Layer) encryption technology. TLS protocol is used during data transmission so that no third party can access your information in any way. Our servers are housed in secure data centers and undergo regular security audits.

Data Retention Period

We retain your information only for as long as necessary. Generally:

• Information for active accounts is retained until the account is closed.
• Transaction records are retained for the period required by legal obligations.
• After an account is closed, some information may be retained for a set period due to regulatory requirements.
• Information used for marketing is deleted after you withdraw your consent.

Access Control

Only authorized staff can access your personal information, and they are given access only to the information needed to carry out their responsibilities. All staff are bound by confidentiality agreements and receive regular security training.

When Information Is Shared

555qr does not sell your personal information to third parties or share it for commercial purposes. However, information may be disclosed in the following circumstances:

• Payment processors: Information necessary to complete transactions is shared with payment partners such as bKash, Nagad, Rocket, Upay, and bank transfers.
• Technology partners: Limited information is shared with technology service providers for platform operations, who are bound by strict confidentiality agreements.
• Legal obligations: Information may be provided in response to a court order or a valid request from a legal authority.
• Fraud prevention: Information may be shared with relevant authorities in connection with anti-money laundering or fraud investigations.

What We Never Do

• Your information is never sold to marketing agencies.
• Your information is never used for third-party advertising without your consent.
• KYC documents are never shared with anyone beyond what is required.
• Your password or PIN is never shared with anyone.

What Cookies Are and Why We Use Them

Cookies are small text files stored on your device that help improve your experience on our website. 555qr uses the following types of cookies:

• Essential cookies: Required to maintain login sessions and ensure security. Without these, the platform cannot function properly.
• Functionality cookies: Used to remember your preferences, such as language selection.
• Analytics cookies: Used to analyze website usage patterns and improve our services.
• Security cookies: Used to detect suspicious activity and keep accounts secure.

You can manage cookies through your browser settings. Keep in mind that disabling certain cookies may limit some platform functionality.

How to Exercise Your Rights

To exercise any of the rights mentioned above, please contact our support team. After verifying your identity, we will process your request promptly. Our goal is to respond to any valid request as quickly as possible.

Disclaimer Regarding External Links

Our platform may sometimes contain references to third-party websites. 555qr is not responsible for the privacy policies or practices of these external websites. We recommend that you read the privacy policy of any third-party website before visiting it.

When using platforms from game providers such as Pragmatic Play, Spribe, or JILI, their own privacy policies may apply. However, your core transaction and account information while playing through 555qr remains covered by this policy.

Restriction for Users Under 21

555qr's services are for users aged 21 and above only. We do not knowingly collect any information from minors, and we do not permit them to use our platform.

We verify age at the time of registration and, when necessary, confirm age through the KYC process using a national ID card or passport. If we find that a minor is using our platform, their account will be closed immediately and the associated data will be deleted.

If you believe a minor is using our platform, please notify our support team.

Protection of Financial Transactions

All financial transactions at 555qr — whether through bKash, Nagad, Rocket, Upay, or bank transfer — are processed in accordance with the highest security standards. Our payment system is encrypted and secured with industry-standard protection technology.

• All payment information is transmitted through end-to-end encryption.
• Mobile banking PINs or passwords are never stored in our system.
• A record of every transaction is kept in secure logs.
• An automatic alert system is in place for suspicious transactions.
• Two-step verification is required to access financial information.

Steps in Case of a Security Breach

If a security breach occurs and your information is at risk, we will notify you as soon as possible. We will provide transparent information about the nature of the incident, its potential impact, and the steps we are taking. Necessary measures to keep your account secure will also be taken immediately.

Notice of Updates and Changes

555qr may update this privacy policy from time to time. This policy may be revised due to technological changes, legal requirements, or changes to the service.

Whenever significant changes are made, we will send a notification to your registered email address and display a clear notice on the website. Continued use of the platform after the changes will be considered as acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the date of the most recent revision. We recommend that you visit this page regularly to stay informed about the latest policy.

Privacy-Related Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We are available 24/7 to assist you.

Support is provided in both Bengali and English. For privacy-related requests, please mention your registered email or username so we can assist you promptly.